Meralco, or the Manila Electric Company, is the largest electricity distribution company in the Philippines. It is responsible for providing electricity to millions of homes and businesses. But what happens when a customer wants to disconnect from Meralco? This article will explain the process of disconnection from Meralco and the steps involved.
Understanding Meralco Disconnection
Meralco disconnection is the process of terminating an existing electricity service connection with the company. Disconnection can be done for various reasons, such as when a customer moves to a new home, or when a customer wants to switch to a different electricity provider.
When disconnecting from Meralco, customers must ensure that all outstanding bills have been paid in full. This includes any unpaid deposits, late payment charges, and other applicable fees. Customers should also note that disconnection requests must be made at least seven (7) days in advance.
Steps For Disconnection
Step 1: Contact Meralco. Customers must contact Meralco at least seven (7) days before the desired date of disconnection. This can be done by calling Meralco’s customer service hotline, or by visiting any Meralco Business Center.
Step 2: Submit Disconnection Request. The customer must submit a written request for disconnection, along with their customer number and the date when the disconnection will take effect.
Step 3: Pay Outstanding Bills. Customers must pay all outstanding bills before the disconnection can be processed. This includes any unpaid deposits, late payment charges, and other applicable fees.
Step 4: Disconnection Confirmation. Meralco will then confirm the disconnection request and provide the customer with a Disconnection Notice. This notice will indicate the date when the disconnection will take effect.
Disconnecting from Meralco is relatively straightforward. However, customers must ensure that all outstanding bills have been paid in full before the disconnection can be processed. Following the steps outlined above will help customers to successfully disconnect from Meralco and switch to a different electricity provider.